Customer service employee

  • Full Time
  • Berlin
  • Full Time
  • Berlin

Website Allmyhomes

About us

Founded by entrepreneur and IT expert Florian Frey and the former CEO of Scout24 Holding Dr. Martin Enderle, allmyhomes grew in 4 years to around 160 employees with over 30 nationalities to become the No. 1 platform for the marketing of new build properties in Germany. 
With the entry of the founder of TPA Real Estate Brands Lutz Grimm, we are continuing to revolutionize the real estate industry through digitization and the provision of targeted data for room concepts of the future. In addition to continuous improvement of our product, Europeanization is one of our next steps for our growth. 
For our growing Sales & Acquisition department, we are looking for a permanent employee in customer service employee (m / f / d) at the Berlin-Ostkreuz location.

Your tasks

  • First telephone contact with the customer (home buyer) with a competent and quick initial approach
  • Telephone qualification of new leads that come via project websites and online marketing channels
  • Determination of the quality of the lead and its forwarding to the downstream positions in sales
  • Continuous improvement of existing sales processes
  • Optimization of daily processes with the help of the allmyhomes application for lead qualification

Your profile

  • First practical experience in telephone service
  • Strong interest in the real estate industry and pleasure in actively helping to shape the PropTech growth market
  • IT affinity and practical experience with the use of software would be an advantage
  • Proficient in German and English
  • Friendliness on the phone and a keen sense of customer needs
  • Independent and detail-oriented way of working
If we have sparked your interest, we look forward to receiving your application via the “Apply now” button to Lisa Hermann.

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