Technical Support Manager

What we do: Nothing less than waking the real estate industry out of digital sleeping beauty by bringing digital innovations to where answering machines and house notices have so far dominated. casavi is one of the leading PropTech startups in German-speaking countries. More than 500 customers are currently using our solution – our over 50 employees will support them. Become part of casavi and help us to make future real estate management transparent, scalable and customer-oriented.

As a support manager you are the important interface between our customers and the internal teams consisting of product management, development, customer service and sales

You are the first point of contact for more complex product questions and answer them by phone, email and chatbot You get to the bottom of all kinds of concerns and make sure that they are resolved promptly You develop new ways to quickly and comprehensibly check complex product questions and irregularities In addition, you test bugs, new features and at the same time verify your solutions in our software