FM Essentials: Digital Transformation

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Overview

The digital transformation wave has already hit every industry. The facilities management (FM) sector is no exception. To some, questions such as “why needed” and “how best to do” still loom large on the horizon. Ironically, the pandemic and new “norm” accelerate the adoption rate of digitalisation across the board. People source for digital interaction to keep economic activities running. The delivery of essential FM services faces real-life testing e.g. in area of manpower challenge and more. All this seems to shout out: “The digital transformation in FM industry must unravel!”

The Real Estate Industry Transformation Map (ITM) and many facilities’ stakeholders, including building owners and FM managers have called for the need to “go digital” in the service delivery. Industry leaders are also constantly challenged to experiment and to solve the 21st century business problems with the aid of Artificial Intelligence (AI). Yet gap keeps growing between conventional and innovative facilities in terms of practices and application. Even when the real estate industry has already been propelled by the Proptech dynamics, a cohesively collective collaboration of technology is yet to be seen throughout the lifecycle.

The momentum of digital transformation will continue to grow with or without takers because the future work model of ‘human-system-machine/robot’ is what most owners or service providers believe will render productivity, operational efficiency and choices of diversity. In this course, we will examine the digital transformation journey of the facilities management sector and how businesses can adopt the appropriate strategies to move their organisation along towards digital productive and operational efficiency.

Learning objectives

• Understand the ‘lingo’ of digital transformation in facilities management
• Assess the agility of an organisation toward digital transformation
• Understand how to identify and influence key stakeholders in the review of business strategy elements to drive digitalisation
• Learn how to adopt good practices of technology operating model to underpin business strategy
• Review of the digital transformation plan in a sustainable way

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FAQs

How can I contact the organiser with any questions?

Should you required further information regarding this event, please don’t hesitate to contact us at sea@rics.org or at +65 6812 8173.

Reschedule or cancellation of event

Should the participant(s) be unable to attend, a substitute delegate is always welcome. Full substitution communicated in writing is allowed up to 72 hours before the event first commences and is only accepted after RICS’s acknowledgment. Please note that there will be no refund or cancellation upon registration.

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RICS reserves the right to cancel or reschedule the event at our discretion. We will do our best to email all attendees as soon as possible, should this occur. Should a reschedule or cancellation occur, RICS will not be responsible for any costs, damages or expenses (i.e. travel) etc. that you may suffer or incur.