Porter

Job Role: Porter (Ref 4672)

Location: Halsemere, Surrey

Salary:  £8.72 per hour plus benefits. Fixed term contract for 12 months.

Hours:  Four days on, four off, 7am -7pm from Monday – Sunday (An average of 42 hours per week)

As a Porter, you will contribute to ourvision of being the leading residential propertymanager, as recognised by others by:

• Ensuring there’s a welcoming, friendly and courteous environment within the development
• Making sure the building is well maintained, clean and safe
• Taking appropriate action in the event of an emergency

ThePorter is supervised by the Development Manager and reports to Area Manager

AboutYou

Youwill currently be working within or have experience of a customer serviceenvironment and have a passion for providing an exceptional level of customerservice at all times, ideally in a face to face environment.

Warmand friendly communication comes naturally to you, and you are able to resolveissues and any complaints effectively to the customers complete satisfactionquickly and efficiently.

Youhave experience of  challenging and/or emergency situations and alwaysremain calm and take the necessary actions with a high standard ofprofessionalism. Health and safety is of great  importance to you, and youhave experience of performing daily checks and keeping accurate records toensure everything is kept up to date and fully compliant.

Youare self-motivated and pro-active, you enjoy working independently but alsoenjoy having other supportive colleagues you can build relationships with atregular team meetings.

Yourideal role will be a varied one, where you’re not stuck behind a desk all day;You enjoy working with people and helping to make a difference to enhance theirlifestyle on a day to day basis.

AboutUs

FirstPort is thelargest and most experienced residential property manager in the UK, employingmore than 3,000 colleagues dedicated to looking after peoples’ home.

Great propertymanagement is about more than just bricks and mortar. We recognise and valuethe contribution our people make to our business and we are committed toensuring they are skilled and equipped to do the best job they can and thatthey have the opportunity to realise their full potential.

Our Values set outthe commitments we have made to deliver excellent service and they inform therelationships that we have with customers and clients.  They shape ourculture and are used in measuring and rewarding performa