Implementation and Partner Manager

Job Descriptiondiv class=”ResAts__card-content” div class=”row” div class=”col-xs-12 BambooRichText” pbr/p pspanAbout Youbr/span/p p /p ul lispanHas B2B SaaS experience/span/li lispan”Strategic” by nature/span/li lispanObsessive about detail/span/li lispanProven scale-up experience/span/li lispanDemonstrable experience of building processes at scale/span/li lispanLoves technology and has worked with product teams before/span/li /ul pbr/p pspan… if this is you, then you may have just found your perfect role. Read on!/span/p pbr/p pspanThe Company/span/p p /p pspanLavanda is an award winning UK proptech start-up whose mission is to power compliant short, medium and long-term rentals for the global real estate industry. /span/p pbr/p pspanWe’ve developed a pioneering technology platform to power legitimate Omnichannel rentals – enabling landlords to profit from the rapidly converging worlds of real estate, hospitality and travel. Our clients include names like JLL, Europa Capital, Aberdeen Standard Investments, and Savills amongst many others. /span/p pbr/p pspanHaving raised $10m+ to date, we’re backed by leading institutional VC and angel investors and are now scaling the business globally./spanspanbrbr/span/p pspanThe Opportunity/span/p p /p pspanWe’re hiring for /spanspanan Implementation and Partner Manager responsible for planning and executing seamless onboarding programmes for our global clients. You’ll be the vital link, working across a number of teams, in ensuring our clients have the perfect start to their relationship with us at Lavanda./span/p pbr/p pspanThis is a new role, so those that enjoy a standard day-to-day need not apply! Many of the systems and processes you’ll be working on currently don’t exist, so you’ll be the kind of person that /spanemspanloves/span/emspan getting your hands dirty and building things from the ground up./span/p pbr/p pspanYou’ll be responsible for auditing and editing our existing systems – you’re the type of person who can’t stop until a process is perfect, and even then, you’ll strive for further refinement. A passion and understanding for technology comes naturally to you and you’re just as comfortable communicating with product teams as you are with external clients; your ability to translate complex technical problems into action points is a prized skill. Your technical experience will be vital in both diagnosing bugs and working with and onboarding third party integrations – you’ll understand the importance of a good working relationship with our partners and the role they play within our product./span/p pbr/p pspanYou’ve likely got some experience in programme and project management and a strong passion for process content creation. You’ll understand how the right tools and processes can support sales teams to achieve 10x and make customers have a seamless experience regardless of growing pains. You’ll create customised client training to help our stakeholders self-serve and gear them up for success./span/p pbr/p pspanYou’ll understand the role data plays in a fast-growing SaaS company and will use this data to help make strategic decisions, share metrics internally and help with product prioritisation./span/p pbr/p pspanFinally, you’re the type of person who is excited about taking their career in property in an innovative new direction; you want to constantly grow and develop personally, but are also passionate about being instrumental in helping a fast-growing business grow faster!/span/p pbr/p pspanBenefits/span/p p /p ul li spanCompetitive salary./spanspan/span /li lispanEquity package (tax efficient EMI options) for the right candidate./span/li lispanChoose your own tech – get the equipment you love using at work./span/li lispanGenerous holiday allowance, including the full Christmas to New Year as a break on us./span/li lispanJoin a highly motivated, engaged team of extremely smart, creative and talented people./span/li /ul /div /div /div div class=”ResAts__applyButtonWrapper” Apply for This Job /div