Night Concierge Battersea

Job Role:  Night Concierge

Location:  Battersea, London

Pay Rate:  £22,000 – £25,000 (depending on experience)

Hours: Night role: 4 days on 4 days off, 19:00- 7:00

As the concierge you will contribute to our vision of being the Favourite residential property manager, as recognised by others by:

·Provide a high standard level of customer service to our residents and all visitors to the development.

·Be available at the front desk to provide assistance and information to residents.

·Assist with on-site deliveries, customer queries and service requests.

This role reports to the head concierge and working within a team of up to 8 colleagues.

About Us

FirstPort is the largest and most experienced residential property manager in the UK, employing more than 3,000 colleagues dedicated to looking after peoples’ home.

Great property management is about more than just bricks and mortar. We recognise and value the contribution our people make to our business and we are committed to ensuring they are skilled and equipped to do the best job they can and that they have the opportunity to realise their full potential.

Our Values set out the commitments we have made to deliver excellent service and they inform the relationships that we have with customers and clients. They shape our culture and are used in measuring and rewarding performance.

The Development

The position is a based at a prestigious development in Battersea. It currently consists of 4 blocks with 299 units in total, with 24/7 concierge service, a resident roof terrace, pool & spa, extensive gardens and an underground car park. The rest of the development will be completed in phases over the next 4 years.

Main Responsibilities

1.Be available at the front desk on site providing information about the Development and the surrounding areas, key contacts and location advice.

2.Manage on site booking requirements for key access areas, in and around the development.